No confusing jargon. No assumed knowledge. Just clear, step-by-step tutorials to help you use your phone with confidence.
Learn the basics: power button, volume controls, home button, and the touchscreen. Practice tapping, swiping, and typing. Don't worry — you can't break it by touching the screen.
Open the phone app (usually a green icon with a phone shape). Tap the keypad to dial a number, or tap "Contacts" to call someone saved in your list. To answer a call, swipe the green button.
Open the Messages app (green icon with a chat bubble). Tap the compose icon (usually a pencil or + sign). Type a contact's name, write your message, and tap the send arrow. It's that easy!
Video calls are like phone calls where you can see each other. Popular options: FaceTime (iPhone), WhatsApp, or Skype. All are free over WiFi. Ask a family member to help you set one up.
Open the Camera app (usually a camera icon). Tap the screen where you want to focus, then tap the white shutter button to take a photo. Swipe to switch between photo and video mode.
Never share personal information (address, passwords, bank details) in messages or calls you didn't start. Only download apps from your phone's official app store. If something seems too good to be true, it probably is.
Use the charging cable that came with your phone. Plug one end into the phone, the other into a wall outlet. Charge overnight for best results.
Use the volume buttons on the side of your phone. For calls, press them during a call. For media, press them while playing a video or music.
Press the power button once to lock your screen. This prevents accidental calls or app openings. Press it again to wake the phone.
Go to Settings → WiFi. Toggle it ON. Select your home network from the list and enter the password (usually found on your internet router).
Scammers pretend to be from Microsoft, Apple, or your phone company. They say your computer has a virus. Never give remote access to your devices. Hang up immediately.
Messages claiming you've won a prize or your account is frozen. They contain links that look real but aren't. Never click links in messages from unknown senders.
Never share your phone's passcode, bank PIN, or online passwords with anyone — not even someone claiming to be from your bank. Your bank will never ask for your password.
Connect face-to-face with loved ones.
Capture and share memories easily.
Stay safe while browsing the internet.
Discover the best smartphone apps.
Built-in safety features on your phone.
Download our one-page smartphone reference card — keep it by your phone for quick reminders.
Download Quick Guide (PDF)